About Scott Lee Holloway, CCXP
About Me
TEDx talk
TEDx talk
An accomplished, highly driven Certified Customer Experience Professional (CCXP) with over a decade of experience in fast-paced, high-intensity financial services environments. Recognised by LinkedIn as a "Top Customer Experience Voice", I am passionate about optimising customer experiences and ensuring organisations leave a lasting, posi
An accomplished, highly driven Certified Customer Experience Professional (CCXP) with over a decade of experience in fast-paced, high-intensity financial services environments. Recognised by LinkedIn as a "Top Customer Experience Voice", I am passionate about optimising customer experiences and ensuring organisations leave a lasting, positive impression. I have a proven ability to engage effectively at all levels, always striving to place the customer at the heart of business operations, foster growth, and drive meaningful change.
As a thought leader, I have delivered keynotes at prestigious international forums and have featured on leading podcasts and in notable publications. I am a multiple-time judge at various customer experience awards, including chairing the Judges Panel at the European Customer Experience Awards (ECXAs). In addition, I am a TEDx speaker and serve as a Board Member of the Customer Experience Professionals Association (CXPA).
My commitment to tracking industry trends ensures that I infuse every project with the latest insights and innovative ideas.
TEDx talk
TEDx talk
TEDx talk
Every Euro is a Vote is my TEDx talk that demonstrates how every transaction is more than a mere exchange. It is a vote for the way companies treat their customers, employees and the planet. I explore how everyday consumer choices drive change, highlight the power of intentional spending and constructive feedback, and discuss the role of
Every Euro is a Vote is my TEDx talk that demonstrates how every transaction is more than a mere exchange. It is a vote for the way companies treat their customers, employees and the planet. I explore how everyday consumer choices drive change, highlight the power of intentional spending and constructive feedback, and discuss the role of customer activism in reshaping business. Every vote counts. Join me and discover how your spending builds momentum for better experiences.
Customer experience 5
Customer experience 5
Customer experience 5
CX5 OUT NOW!
I am thrilled to share that I have contributed to the latest book in the bestselling series 'Customer Experience 5', alongside some of the most talented CX professionals in the industry. It's an honour to be part of such a renowned series, and I couldn't be prouder to see my work published among this esteemed group. Thank you
CX5 OUT NOW!
I am thrilled to share that I have contributed to the latest book in the bestselling series 'Customer Experience 5', alongside some of the most talented CX professionals in the industry. It's an honour to be part of such a renowned series, and I couldn't be prouder to see my work published among this esteemed group. Thank you to the publishing team for this opportunity. The book is available on Amazon, you can click the link below to pick up your copy! Then I'd love to hear what your thought of the project! 💫📖
Get In Touch
Customer experience 5
Customer experience 5
Feel free to drop me a message or ask any questions using the form below. I’ll do my best to get back to you as soon as possible!